(10/2004 – Present)
Provide exceptional customer service and motivate Team Members
to do the same. Provide ongoing training to Team Members on company
policies and procedures. Ensure profitable day-to-day operations
through maintaining and controlling inventory, increasing sales,
performing daily cash control measures, and performing preventative
maintenance on all equipment. Meet all health and safety standards.
E A Consultants Inc. (12/2003–
Prepared and maintained computer systems. Provided hardware and
software assistance to 150 users in a XP/2000 environment. Setup
and maintained projectors, digital cameras, video conferencing
and other A/V equipment. Created Word templates. Recorded, edited,
and optimized video for proposals and presentations.
England Shelter for Homeless Veterans
(3/2002 - 12/2003)
Designed, maintained, and promoted corporation website (www.neshv.org).
Created interactive and print outreach materials that included
annual report, brochures, command presentation, slide shows. Provided
technical support through computer repair, user education, and
general troubleshooting. Setup and maintained servers, wiring
and workstations for over 100 users in a NT/2000 environment.
Managed a program to give computers to clients.
(11/2000 - 10/2001)
Lead In-House Designer
Instituted and developed e-commerce sites for company and customers.
Generated marketing campaign through promotional faxes and magazine
advertisements. Designed, produced and input content for travel
(8/2000 - 10/2000)
Refined and maintained client websites.
(4/2000 - 8/2002)
Designed and implemented organization website, integrating e-commerce
features. Created company logo and branding.
(9/1999 - 5/2000)
User Experience Intern
Imported and processed images. Assisted in development of large
client sites. Devised interfaces for interactive CD-ROMs.
(9/1998 - 8/1999)
Designed print ads for clients. Designed and structured company
web site. Maintained client web sites. Prepared mock-ups for client